This Privacy Policy explains how AiO Launch & Grow LLC ("AiO," "we," "us") collects, uses, and protects your personal information when you visit aiolaunch.com, fill out one of our forms (including Facebook lead forms), book a call, or work with us. AiO is a single-member limited liability company based in Eugene, Missouri.
1. Information we collect
We collect information you choose to give us, such as:
- Contact details: your name, email address, and phone number.
- Business information: your business name, website, industry, goals, and other details you share.
We collect this information through:
- Forms on our website;
- Facebook and Instagram (Meta) Lead Ads instant forms;
- Onboarding and intake forms when you become a client;
- Calendly when you book a call or meeting with us;
- Emails and other messages you send us.
2. Payments
Payments are processed by Stripe. Your card details go directly to Stripe. AiO never sees or stores your full card number. Stripe's use of your information is governed by its own privacy policy.
3. How we use your information
- To respond to your questions and requests;
- To schedule and hold calls with you;
- To deliver, manage, and bill for the services you purchase;
- To send follow-ups about your inquiry or our services;
- To improve our website and services.
You can opt out of follow-up and marketing messages at any time. Reply "unsubscribe" or "STOP," use the unsubscribe link in an email, or email us at mason@aiolaunch.com.
4. We do not sell your personal information
We do not sell, rent, or trade your personal information to anyone.
5. Service providers we use
We share information only with trusted providers who help us run our business, and only as much as they need to do their job:
- Stripe for payment processing;
- Calendly for scheduling;
- Microsoft (Microsoft 365) for email and business tools;
- Google for documents, storage, and analytics;
- Meta (Facebook/Instagram) for advertising and lead forms;
- Cloudflare for website hosting and security.
We may also share information if the law requires it, or to protect our rights or the safety of others.
6. Cookies and analytics
Our website and the tools we use may set cookies or use similar technologies. These help the site work, show us how visitors use it, and measure how well our ads perform. You can block or delete cookies in your browser settings. Some parts of the site may not work as well if you do.
7. Security
We use reasonable safeguards to protect your information, such as secure, reputable providers and limited access to your data. No method of sending or storing data online is 100% secure, so we cannot guarantee absolute security.
8. How long we keep your information
We keep your information only as long as we need it for the purposes above, such as serving you as a client or meeting legal, tax, and accounting requirements. After that, we delete it or make it anonymous.
9. Your choices and rights
You can ask us to:
- Show you the personal information we have about you;
- Correct information that is wrong;
- Delete your personal information;
- Stop sending you marketing messages.
To make a request, email mason@aiolaunch.com. We will respond within a reasonable time. We may need to confirm your identity first.
10. Children's privacy
Our services are for businesses and adults. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page and update the effective date at the top.
12. Contact us
AiO Launch & Grow LLC
Eugene, Missouri
Email: mason@aiolaunch.com
Website: aiolaunch.com